SIMPLE TIPS FOR CO-WORKERS TO WORK TOGETHER AS A CUSTOMER SERVICE TEAM.

1.We should develop good relationships with people we work with, this is as important as developing good relationships with the customers. When you show people you truly care about them as people, they are more likely to want to understand you and help you.

2. Every one needs to work together in other to provide the customer with the best possible service.

3. We should treat each other with respect, appreciating one another’s efforts, being polite even to subordinates.

4. We should be sensitive to one another’s responsibilities, deadlines and workload. Don’t always insist they drop everything to help you.

5. If co-workers snap at you or cut you off, remember we all have bad-days, don’t let this bad day interfere with the good job you have to do.

6. Don’t lay blame. Everybody make mistakes; be quick to forgive wrongs, stress the positive and avoid the negative.

7. When a fellow employee helps you, say “thank you.” It may be part of his job, but everyone likes to feel appreciated. And the next time you are in a bind, that individual will be more likely to help you – even if it’s not part of his job.

8. If a customer thank you for your efficiency and help, be sure to mention the other people involved, this kind of response makes you and the company look good.

9. If a fellow employee comes to you for help, lend a hand whenever you can. If you are willing to help when he needs it, he will be more likely to reciprocate.

10. If a co-worker goes above and beyond the call of duty, GIVE CREDIT! He will be grateful and motivated. You could say, “We couldn’t have done it without your help.”

11. Let your co-workers know they are an important part of the team.